Shipping Information: Please allow 1-2 weeks for shipping. To obtain Reasonablegifts.com authorization to return a defective item for credit or replacement, simply e-mail us at info@reasonablegifts.com within 30 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 30 days of purchase. Product boxes and/or items that have been written on or otherwise marked will not be considered for credit or replacement CONDITIONS Non-defective merchandise must meet the following conditions to qualify for return acceptance. Merchandise must be in its original minimum inner pack quantity, as shipped by Reasonablegifts.com. Broken quantity inner packs are not returnable. Sample items are not returnable. Merchandise, packaging, and inner pack must bear no markings or be otherwise defaced or damaged. Thank you info@reasonablegifts.com